PBXpress Communications Updates PBX Software with AJAX-based Operator`s Console

Released on = August 1, 2007, 4:51 am

Press Release Author = PBXPress Communications, Inc.

Industry = Telecommunications

Press Release Summary = Unix based VoIP PBX with call recording and PSTN fallback
(bootable CD image)

Press Release Body = PBXpress Communications, Inc. http://www.PBXpress.com/
announced today the addition of Web-based operator's console interface to its range
of recording VoIP PBX.

The new operator's console is a convenient way for any call center or CRM operator
to handle incoming and outgoing calls with a mouse using a Web browser. The console
allows a call center operator to monitor users' activities in real time, and perform
typical operations.

The console displays important real-time information about extensions and active
conversations, allowing the operator to see who is on the phone and which calls are
connected. The operator can park a call by simply dragging a call with a mouse into
the parking zone. Disconnecting, holding, and transferring calls to any extension or
telephone number is just as easy and works in a similar manner. The operator has a
choice of transferring any call directly to voicemail at any time by simply dragging
the call onto the tape icon.

The new console is AJAX based and is completely platform independent, does not
require installation of client software, and works right in the Web browser.
PBXpress discloses and fully documents its API and uses XML RPC, allowing seamless
integration with other call center and CRM software.

ABOUT PBXPRESS

PBXpress is a modern-day cost-saving yet feature-rich replacement for traditional
PBX systems. Instead of working with wires and cables, PBXpress utilizes the modern
Voice over IP (VoIP) technology to transmit and record telephone calls. Save
hundreds of dollars on your long-distance and international calls by utilizing the
VoIP technology without sacrificing reliability! PBXpress offers the reliability of
plain old telephony service. In case of Internet connectivity problems it simply
starts routing your calls via the regular phone lines.

There's something unique about PBXpress that no traditional PBX can offer. You can
easily configure and operate the entire PBX from your regular Web browser. PBXpress
logs every call and records any conversation dialed or received. It can store the
recordings on CDs or DVDs in a format that can be played back on any computer.

FREE DEMO VERSION

PBXpress made a free demonstration version available for download. Visit
http://www.PBXpress.com/live-cd-demo.htm and download the ISO image, burn it onto a
CD, and follow the instructions.

As soon as you boot your PC from the PBXpress Live Demo CD, you will see PBXpress
graphical user interface with an IP address displayed. Type that IP address into a
Web browser on another PC to have full access to PBXpress features.

# # #

To contact PBXpress Communications, send an email to info@PBXpress.com or call
1-866-SIP-PBX1 (1-866-747-7291) Mon-Fri 11am-5pm EST (1-604-628-2559 from outside of
North America).

Web Site = http://www.pbxpress.com/live-cd-demo.htm

Contact Details = Address: Suite 400, 2963 Glen Drive, Coquitlam
Canada

Phone Number: 1-866-SIP-PBX1
Email: spam@pbxpress.com

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